Product Name 36V 12Ah Ebike Battery Pack
Nominal Capacity 12Ah
Charging Voltage 42±0.15V
Nominal Voltage 36V
Charging Method CC-CV (constant voltage with limited current)
Standard charge: 0.2CA Rapid Charge: 0.5CA
Standard charge:5 hours, Rapid charge: 2 hours
Max. Charge Current 5A (ambient temperature 25°C)
Max. Constant Discharge Current 15A (ambient temperature 25°C)
Discharge Cut-off Voltage 30V
Battery Cell Panasonic 3.7V 2900mah
Suitable motor power Within 350W
Operating Temperature Charge: 0 to 45 °C Discharge:-20 to 60°C
1 I want to custom ebike battery pack, can you make it?
We are lithium Battery Manufacturer for 7 years,so if you have any request on li-ion battery packs, simply send us an inquiry.
2 How Soon can i get samples, and how much will you charge it, will you refund?
We make samples in about 3-12 days, depending if we have them on stock, no extra markup on samples, and will refund on mass production.
3 What’s your warranty? When does it start?
All of our products have one year limited warranty, start from the shipping date.
4 How shall i proceed with the returns?
please contact our sales representative for a RMA form, we’ll proceed accordingly.
5 What will You Do if we got damaged products when arrive?
We will replace new goods at our cost if the batteries are damaged when arrive, no charges on your side, please contact us for images of damage.
6 How about your lead time, and especially when can i get the goods after i make payment?
Lead Time for samples is about 10 days and bulk order around 12-25 days depending on the order quantity and our order on schedule.
7 How about the MOQ?
Mostly we don’t have MOQ. Especially for the samples. For Custom battery, our MOQ 100.