18V 2.5Ah Lithium Battery  for  Tools

  • 100% factory tested

  • Excellent Safety Performance

  • Long cycle life:  up to 500 life cycles

  • High Temperature Resistance

  • Minimizing wasted packaging space.

  • Many types for your selection

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DNK Power FAQ

Got Questions?
Click to Got Answers

Please review this list to see if there is an answer to your question. In addition, please consult our customer service team if there is confusion, or simply pick up your phone and we can talk our li-ion battery Design Project.

Q1: Are your factory or trading company?
We are professional lithium battery manufacturer and supplier based in china. About 75% of our batteries are shipped abroad.
Q2: Can we visit your factory?
Warmly welcome. Our factory is located in Shenzhen. Please contact us to schedule.
Q3: What quality system do you have?
We are ISO9001 certified company.
Q4: Can you show certificates?
Yes, all products comply with CE, RoHS, FCC and REACH.
Q1: Can you do turnkey partner projects?
Yes, from 3D drawing and BMS development to mass production.
Q2: Custom BMS features?
Yes, including CAN/RS485, remaining power display, and heating features.
Q3: No battery knowledge?
Our sales team will guide you through the entire design process.
Q4: Discontinued batteries?
We can replace 95% of batteries on the market, including medical and e-bike packs.
Q5: Battery software development?
Yes, we develop both hardware and software for battery management.
Q6: Customized shapes?
Yes, including curved, round, and D-shapes.
Q7: Brand/Logo printing?
Free logo printing available with small MOQ.
Q1: Free samples?
We currently do not provide free samples due to high volume.
Q2: Sample testing?
Samples are available; costs and freight are covered by the client.
Q3: How to order samples?
Send discharge current, capacity, and dimensions. Pay via PayPal or Credit Card.
Q4: Protection circuits?
Available with or without PCM based on your request.
Q5: Connectors?
We provide JST, Molex, Hirose, Amass, and others.
Q6: Packaging?
Standard is an individual white box per battery.
Q7: Grade-A Cells?
Yes, 100% Brand new Grade-A cells only.
Q8: 100% Testing?
Yes, every battery is tested before delivery.
Q9: Certifications?
CE, RoHS, CB, IEC 62133, KC, BIS, UN38.3, MSDS.
Q10: MOQ?
No strict MOQ, but pricing varies by quantity.
Q11: Can we send QC staff?
Yes, inspection 2 days prior to shipment.
Q1: Lead time?
Samples: ~10 days; Bulk: 12-35 days.
Q2: Delivery time?
USA/AU: 5-8 days; EU: 7-10 days.
Q3: Own forwarder?
Yes, if they accept Dangerous Goods (Batteries).
Q4: Shipping methods?
UPS/DHL/FedEx or Air/Sea freight for bulk.
Q5: Tracking?
Yes, tracking provided after shipment.
Q6: Warranty?
12 months against defects.
Q7: Warranty process?
Replacement or refund for verified defective units.
Q8: Damaged goods?
We replace damaged items at our cost.
Q9: Storage?
Store < 1 year at 5-20°C above 3.8V.
Q1: How do we pay?
We accept T/T, PayPal, Credit Card. Official bank details:
DBS Bank (Hong Kong)BeneficiaryDNK POWER COMPANY LIMITEDA/C79969001670
USA Local (ACH)BankCommunity Federal Savings BankRouting026073150
Q2: Battery returns?
Contact us for RMA; replacements sent with next order.
Q3: FOB Seaports?
Shenzhen and Hong Kong.
Q4: Low temperature use?
Special formulas available down to -40°C.
Q5: Trading terms?
FOB, EXW, DDP, DDU, etc.
Q6: Cert fees refund?
Refundable once orders reach 50,000 units.

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